Inside Sales Representative Eastern Europe

Functie omschrijving

For our client in Merchtem, we are looking for an Inside Sales Representative to support and develop customer relationships across Eastern Europe.

Our client is an international wholesaler specialising in industrial sealing solutions, including O-rings, technical seals and customised sealing products. The company supplies technical distributors and industrial trading partners worldwide.

You will join a small, internationally oriented sales team where customer relationships, technical understanding and commercial initiative are equally important.

Your focus will be on managing existing accounts while identifying opportunities to develop new business. Approximately 70% of your activities will involve existing customers, with the remaining 30% focused on new customer acquisition.

What will you do?

• Manage and develop relationships with existing B2B customers.

• Identify potential customers and open new accounts.

• Work closely with the External Sales Representative to develop sales opportunities.

• Prepare quotations, calculate prices and follow up on commercial proposals.

• Process customer orders and monitor their progress.

• Maintain regular contact with customers by telephone and email.

• Identify cross-selling opportunities within the existing product range.

• Encourage customers to use the company's digital ordering tools.

• Handle customer enquiries, complaints and commercial requests.

• Keep customer information accurate and up to date in the internal system.

• Develop an understanding of customer applications, market developments and competitors.

• Monitor commercial opportunities and report on sales activities.

• Support colleagues when needed and contribute to the daily operation of the sales department.

Gezocht profiel

• You have a commercial and/or technical background.

• You have at least 4 years of experience in B2B sales, preferably involving technical products.

• You are fluent in English, both written and spoken.

• Knowledge of Polish, Czech or another Eastern European language is a strong advantage.

• Knowledge of French and/or Arabic is an additional asset.

• You are comfortable working with Excel and other business software.

• You enjoy maintaining customer relationships and identifying commercial opportunities.

• You communicate clearly and confidently with international customers.

• You are organised and capable of managing several customer requests simultaneously.

• You take initiative and follow up on commercial opportunities without needing constant supervision.

• You work well in a small team and remain focused when priorities change.

• An interest in industrial products and technical applications will help you succeed in this role.

Aanbod

• Full-time employment.

• A permanent contract following a successful interim period.

Salary range: negotiable depending on experience and competencies.

• A competitive salary package.

• A commercial position within a growing international company.

• A varied role combining account management, customer service and business development.

• Daily contact with international B2B customers.

• Close collaboration with the External Sales Representative.

• Training and opportunities to develop your technical product knowledge.

• A professional working environment with a small and committed team.

• An office-based position in Merchtem.